Amazon's bully tactics

Neil Gaiman linked to this article in his blog:

http://www.nytimes.com/2008/06/16/business/media/16amazon.html?ex=1371355200&en=13df6b2017585286&ei=5124&partner=permalink&exprod=permalink

I never knew Amazon was such a bully. I don't order much from them, and I'm glad now I haven't come to rely on their services too much!